Last updated: 14 October 2025
Welcome to vicasa. These Terms of Use apply when you use our website or mobile applications. By using vicasa, you agree to these Terms, our Privacy Policy, and Cookie Policy.
1. About vicasa
vicasa connects supply and demand for residential and commercial properties through its online platform.
2. Use of the website
Users must act responsibly and lawfully. You may not:
- use the website for illegal or misleading purposes;
- infringe intellectual property rights;
- bypass or disable security features;
- copy, scrape, or use data for commercial or AI-training purposes without written consent.
vicasa may suspend or block access if these rules are violated.
3. Intellectual property
All content on vicasa — including text, images, videos, and floor plans — is protected by copyright. You may only download or use materials for personal, non-commercial purposes.
By uploading or submitting content to vicasa, you grant permission for it to be used for promotional or commercial purposes.
4. Reporting unlawful content
If you believe certain material on vicasa is unlawful or violates your rights, please contact infringement@vicasa.io with the URL and a short explanation. vicasa will review your report and take appropriate action if necessary.
5. Liability
vicasa is not liable for any damage caused by:
- use of the website or the information provided;
- services offered by third parties via vicasa;
- technical errors, delays, or viruses.
vicasa is only liable in cases of intent or gross negligence.
6. Prices and Payment Terms
The prices displayed on vicasa.io apply as shown during the ordering process and upon conclusion of a contract. Prices include VAT where applicable, unless stated otherwise.
vicasa may request advance payment. If payment by invoice is selected, an invoice fee may apply and will be shown during checkout. Invoices are payable within 30 days from the invoice date, unless stated otherwise on the invoice or agreed separately. Services may be invoiced upon publication or delivery.
If payment is not received on time, the Customer is automatically in default. vicasa may suspend services or restrict account access until all outstanding amounts are paid, without extending the contract term. vicasa reserves the right to terminate the agreement with immediate effect. Any prepaid amounts for the remaining contract period may be retained as lump-sum damages.
7. Contact
Email: info@vicasa.io